Absolutely wonderful first impression all around. My son has had severe panic attacks in every type of dental interaction for his entire life. The whole office was calm and very inviting from the moment we stepped inside. The team was aware of his challenges going in and went above and beyond to make him feel comfortable and confident while we were there. Harmony took her time with him, explaining everything that was going to happen, showing the tools she would use, discussing how each step would feel and making sure he knew he could stop at any moment if he was uncomfortable. She also used humor here and there and talked to my kid about his interests which definitely helped keep his mind off the usual fear. This was the first time in his 5+ years of dental experience where he just sat in the chair and complied with every request without hesitation. Once Dr. Steve came in to examine my son and discuss the plan, the magic continued. It was an overwhelmingly positive experience. My guy is actually excited about the reward program. I am so glad we have finally found the right fit for my kid!
Everyone there is very nice. Time flies when I go there. The orthodontists do a great job explaining each step of my care and take the time to make sure I understand and am comfortable.
This is a fantastic group!! Everyone here is so nice and makes you feel like part of the family. They have budgeting plans and are willing to help you every step of the way. Dr Brian is fun and goofy and really makes the kids feel comfortable while educating the parents. I love the new rewards program too. What a fun incentive to help kids take care of their teeth! Definitely recommend!! 10/10!
Nice check in people, and while you wait for your appt. You can drink coffee or hot chocolate! And they have snacks to mumch on. Yum! There progam they started is amazing! You get an app and a card, and every time something like no broken brakets you get 2 poins. And just for becomeing a member you get 10 poins. Even adding a prfile picture you get 5 points. They have contests in the app and the office. In some contests the winners get 50 point. Now, point are precious, you can get gift cards with money on them. So, dont spam McDonald's gift card or something like that. But, you should definitely go to Hoagburg Orthodontist!
From our very very first consultation, we have felt recognized, welcomed, and in great hands. We were impressed with the entire process and felt most comfortable with Dr. Hoagburgâs treatment plan (we consulted with three other orthodontists as well!). We have two more children that will also be Hoagberg kids and we look forward to the next several years as patients!
Super nice staff, I always leave with a smile. I love the results I'm seeing in my teeth as well!
Super clean. Very nice people. Every staff member was kind and thoughtful.